Field Service Assistant


Counting Studies

Why isn't there a field for studies?

A studies field would count the number of study sessions conducted each month.

That is not what is recorded on the monthly report.

The number of people that were studied with is recorded on the report. The number of people studied with is different from the number of studies conducted.




How do I record studies?

There are a couple of ways. To find the current screen in the app, click on the links below the images.

If you are recording a call for the first time, you can mark the call as a study by selecting "Bible Study". This might happen if someone transfers a study to you.
Click here to learn how to start a new RV

If you are recording a return visit, and the call has become a study, the process is the same. Mark the call as a study by selecting "Record as a Study".
Click here to learn how to edit an RV




What if I don't want to do that?


 

It isn't required. You can do it manually.

When you email a service report, the program will double check to make sure it counted the correct number of studies.

You can over-ride the automatically counted value, or use what was already counted.




How do I see how many studies are counted during the month?


 

Go to the "Report" view.

Under RVs there is 2 numbers (if at least 1 study is counted). In this example it is 11/1.

That means that there is 11 return visits and 1 study.

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